
Sales Policy
Effective Date: January 1, 2024
At FabricnexaGuard, we are committed to providing high-quality products and exceptional service to all of our customers. This Sales Policy outlines the terms and conditions that apply to all purchases made through our website, fabricnexaguard.com. By making a purchase with us, you agree to the terms of this policy.
1. Products and Pricing
- Product Availability: We strive to keep our inventory up to date. However, due to demand and other factors, some products may be temporarily out of stock. If an item is unavailable, we will notify you and offer an alternative or a full refund.
- Pricing: All prices listed on our website are in U.S. dollars. Prices may be subject to change without notice. We reserve the right to correct any pricing errors that may occur.
- Taxes: Applicable sales tax will be added to your order total based on the shipping address and the current tax laws in your state.
2. Order Processing
- Order Confirmation: After placing an order, you will receive an order confirmation email. This is not an acceptance of your order but an acknowledgment that we have received it.
- Order Fulfillment: Once your order is processed, you will receive a shipping confirmation email with tracking information, if applicable. We aim to fulfill orders as quickly as possible, but please allow up to 2-5 business days for processing before shipment.
3. Payment Methods
We accept the following payment methods for purchases on fabricnexaguard.com:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other payment methods as offered at checkout
Please ensure that your payment details are correct at the time of checkout to avoid delays in processing your order.
4. Shipping and Delivery
- Shipping Options: We offer various shipping methods, including standard, expedited, and express shipping. Shipping fees are calculated based on your order’s size, weight, and destination.
- Shipping Times: Estimated delivery times will be provided at checkout. Please note that shipping times may vary depending on the shipping carrier and location. Delays caused by external factors (weather, holidays, etc.) may also affect delivery.
- International Shipping: We currently ship to the United States only. International shipping may be available in the future. Please check our website for updates.
5. Returns and Exchanges
- Return Policy: We accept returns within 30 days of receiving your order. Products must be in unused and unwashed condition, with all original packaging and tags intact. Please refer to our Refund and Returns Policy for more details on how to return or exchange items.
- Defective or Damaged Products: If your product arrives defective or damaged, please contact us within 7 days for a replacement or refund. We will cover the cost of return shipping for damaged items.
6. Cancellations
- Order Cancellations: If you wish to cancel an order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled. However, you may initiate a return after receiving the product as per our Return Policy.
7. Customer Responsibilities
- Accurate Information: You are responsible for providing accurate shipping and payment information. FabricnexaGuard is not responsible for delays or issues arising from incorrect information provided during the checkout process.
- Reviewing Orders: It is important that you review your order details before finalizing your purchase. FabricnexaGuard is not liable for mistakes made in selecting products, quantities, or sizes.
8. Promotions and Discounts
- Promo Codes: From time to time, we may offer discounts and promotions through promo codes. Please note that promo codes are subject to specific terms and conditions and may not be applied to all products or during certain sales events.
- Sales and Special Offers: Discounts or offers cannot be combined with other promotions unless explicitly stated.
9. Limitation of Liability
FabricnexaGuard is not liable for any indirect, special, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid by the customer for the product in question.
10. Changes to the Sales Policy
We reserve the right to update or change this Sales Policy at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. Please check this page periodically for the most current version.
11. Contact Us
If you have any questions about this Sales Policy or need assistance with your order, please contact us:
- Email: support@fabricnexaguard.com
- Phone: (504) 555-1234
- Address: 456 Velvet Avenue, Suite 200, New Orleans, Louisiana, 70112, United States
- Website: fabricnexaguard.com